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MARTHA FRY
OneCMS
An ongoing training strategy to support employees’ ability to deliver digital content on the company’s platform

Training need The company used an ecosystem of tools & applications to design and deliver curriculum to its customer-facing platform, Development editors and project manager needed to acquire new skills not only to operate the tools, but also to understand how to structure and tag modular content.
Audience Editors, Production Managers, and Engineers
Delivery Multiple formats depending on specific offering: Live just-in-time training, as well as on-demand resources available on company intranet site
Tools Sharepoint, Quicktime, Illustrator, Microsoft PowerPoint & Word
Document Process Examples
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Needs Analysis Data collection from needs assessment workshop with cross functional stakeholders to map initial need
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Needs Analysis Synthesis of workshop findings-organized by theme and initial ideas for training plan
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Design Document Training solution proposal to meet immediate use of OneCMS content management tool for curriculum planning
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Website Company intranet SharePoint site where content is stored and where team members can access videos/resources
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Video "Introduction to OneCMS" video—the first of a seven video series
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Resource Aid 1 1-page summary of video content
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Resource Aid 2 End-to-end development process overview for all employees
e.g. Senior leadership: to acquire a high level understanding,
Front line developers: to to see where their work falls in development sequence